COMPANY POLICIES

1) FULL PAYMENT IS EXPECTED ON COMPLETION OF REPAIR. FULL PAYMENT IN ADVANCE IS REQUIRED FOR REPAIRS OVER $150.00 BEFORE ANY WORK WILL BE PERFORMED. FULL PAYMENT IN ADVANCE IS REQUIRED FOR ANY SPECIAL-ORDER PARTS OR SOFTWARE. IF SERVICES, PARTS AND/OR SOFTWARE REMAINS UNPAID FOR MORE THAN 30 DAYS AFTER REPAIR IS COMPLETED, THE COMPUTER WILL BE SOLD, DISMANTLED OR RECYCLED.

2) 15-DAY LIMIT FROM DATE OF PURCHASE FOR RETURNS OF ANY MERCHANDISE.

3) YOUR ORIGINAL RECEIPT IS REQUIRED FOR ALL RETURNS.

4) 15-DAY LIMIT FOR D-O-A HARDWARE RETURNS. AFTER 15 DAYS, WARRANTY CLAIMS MUST BE MADE THROUGH THE ORIGINAL MANUFACTURER.

5) SOFTWARE RETURNS ARE ALLOWED FOR DEFECTIVE MEDIA ONLY. THERE IS NO GUARANTEE ON SOFTWARE COMPATIBILITY OR PERFORMANCE.

6) WE TAKE GREAT CARE IN PROTECTING OUR CUSTOMER'S DATA. HOWEVER, WE CANNOT BE RESPONSIBLE FOR YOUR DATA. WE DO NOT GUARANTEE THAT YOUR DATA WILL BE AVAILABLE AFTER WE WORK ON YOUR COMPUTER.

PLEASE BACK UP ANY OF YOUR DATA THAT YOU WANT TO SAVE BEFORE WE WORK ON YOUR COMPUTER. IT IS YOUR DATA, AND YOU ARE RESPONSIBLE FOR BACKING IT UP.

7) WE WILL NOT PERFORM ANY WORK ON ANY COMPUTER THAT HAS AN ILLEGAL/PIRATED WINDOWS OPERATING SYSTEM INSTALLED. WE WOULD BE HAPPY TO PROVIDE YOU WITH A LEGITIMATE COPY OF WINDOWS 7 OR UBUNTU LINUX.

8) $30.00 FEE FOR ALL RETURNED CHECKS.